Aviation

AOG & GSE Maintenance Coordination

AOG escalation, predictive GSE maintenance, and work-order automation — pre-wired to your MRO and asset systems.

AOG events trigger phone trees while the clock burns. GSE fleets run to failure on the ramp, and work orders crawl through paper and radio calls.

Deploy via outcome brief

28 teams run this pack 5,432 runs / 30 days 88% auto-resolution

Expected outcome

AOG parts and techs sourced in minutes with a live escalation record; GSE failures predicted before the turn they'd have broken.

Runs as a continuous outcome

A standing AOG response SLA — sourcing war-room live within minutes of declaration, with GSE health tracked continuously.

SLAAOG response initiated <= 15 min/ realtime

Install this pack, then graduate it into a continuous outcome from My Workflows — it earns autonomy (shadow → assisted → autonomous) as it proves itself on real telemetry.

Hours saved / wk

FTEs freed

0.6

Monthly value

$22,000

Triggers

AOG event declared

ready

GSE telemetry anomaly

ready

New maintenance work order

ready

Integrations

MRO / M&E system

Work orders + parts inventory

GSE telematics feed

Predictive maintenance signals

Agent steps

2 credits / run

1
Escalate
Builds the AOG war-room: parts availability, tech certs, and ferry options in one picture.
2
Source
Locates parts across stations and vendors; drafts POs for approval.
3
Predict
Scores GSE health from telemetry; schedules maintenance off-peak.
4
Dispatch
Assigns certified techs with airside badging context.
5
Log decision
FAA-review-ready record of every action.

See it in action

State Transformation

A formal contract: what this pack converts, with explicit uncertainty bounds and verification criteria.

Initial state

Phone-tree AOG response and run-to-failure GSE

Target state

Coordinated AOG resolution and condition-based GSE maintenance, fully evidenced

Invariants (must hold)

only certified techs dispatchedparts provenance recorded

Uncertainty bounds (max acceptable error)

max_false_gse_alarm≤ 5.0%

Verification: MRO work-order closure + parts trace

Domain ontology — entities & states

The vocabulary this pack reasons over. Each entity has its own state machine.

AOGEvent4 states

declared→sourcing→resolving→released

GSEAsset4 states

healthy→degrading→in_maintenance→failed

WorkOrder4 states

created→assigned→in_progress→closed

Relations

· WorkOrder-resolves-AOGEvent
· WorkOrder-services-GSEAsset

Audit & explainability

AOG timeline reconstruction per event
Tech certification verification trail
FAA and airport-authority-ready exports

Pricing

~7× ROI — you keep ~85% of the value this pack creates. Priced at the market median, never as a race to the bottom.

Pilot

Prove the ROI on one bottleneck.

$3,300/mo

Onboarding · included free

1 workflow deployment
Shadow + assisted run modes
White-glove setup call
Decision Log + audit export

Scale

Recommended

Run it as a continuous outcome.

$7,920/mo

Onboarding · included free

Up to 5 deployments
Autonomous mode (earned via self-grading)
Continuous SLA in the Outcome Console
Autopilot drift signals

Enterprise

Your operating model, contracted.

Custom

+ custom implementation

Unlimited deployments
Custom SLAs + integrations
Dedicated solutions engineer
SSO + compliance reviews

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Calculate my ROI

Drag the sliders. We'll email you a personalized report — no fluff, your numbers.

Onboarding is included free — self-serve or white-glove

Pick Self-serve and our onboarding assistant walks you through connecting Gmail/Outlook/Slack/ERP, or choose White-glove and a Centertron specialist joins you for a live go-live call — both at no extra cost, live in <48 hours. Either way, the pack runs in your audit trail with every decision logged.

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